How can we help?

Connection and MCP support

For the fastest diagnosis, include:

• the AI client or connected provider you were using;
• the approximate date and time, including your time zone;
• the exact error message and the step where it appeared;
• the affected Zimpley project or connection name, without passwords, tokens, or API secrets.

Never send passwords, OAuth codes, access tokens, refresh tokens, API keys, or recovery codes by email.

Account, billing, and data requests

Contact us from the email address on your Zimpley account so we can verify ownership. For billing questions, include the invoice or receipt reference but do not send full card details.

Privacy and legal requests can also be sent to uk@artosx.com.